FAQs

1)

Q.

What are planchettes? 

A.

Planchettes are small green dots or round discs that are randomly placed and appear on all genuine Canadian banknotes. They will fluoresce blue when held under the U.V. light of the ID-3000™. Planchettes can also be scratched off a genuine banknote if removed carefully, without tearing the paper by using a sharp object. Once removed, there will be a perfectly round blueish circle left on the banknote. Planchettes will not scratch off a counterfeit bill.

 

2)

Q.

What is the (OSD) colour change patch?

A.

The Optical Security Devise (OSD) is a gold colour change patch which appears on the upper left corner on all Canadian Birds of Canada series bank notes (except the $5 & $ 10). The square patch shifts from gold to green when the note is tilted. This OSD patch cannot be peeled off of a genuine bank note.

 

3)

Q.

What does the Ultra Violet (UV) light in the ID-3000™ scanner detect?

A.

All Canadian bank notes have security ink which will fluoresce under UV light. The “Birds of Canada Series” issued from 1986 till the present have planchettes which fluoresce(glow) Blue when held under the UV light (ID-3000™). The new series of $10.00 & $5.00 bills now have the following Ultra Violet security features:

1) Fibers (tiny little lines found randomly on both sides of the bill) which fluoresce red. These fibers cannot be seen with the naked eye in normal light.
2) The Coat of Arms (over the left side of the portrait).
3) The words BANK OF CANADA / BANQUE DU CANADA (over the left side of the portrait).
4) The word FIVE·CINQ on the $5, and TEN·DIX on the $10, appear and glow blue under the UV light when using the ID-3000™.
Several other security features found in the new Canadian currency are:
5) Intaglio printing (raised ink – on certain area on the bills the ink feels thicker to the touch).
6) Micro printing (very small but clear printing which is fairly difficult to reproduce by copiers and printers. Can clearly be read with high powered magnifiers).

7) Iridescent Maple Leafs (when tilted 45 degrees will change from a faint image to a shiny gold colour).
8) Hidden numbers (when note is tilted the denomination becomes visible).
For more information about these and other security features found on Canadian notes, please go to the Bank of Canada website, www.bankofCanada.ca/banknotes/.

 

4)

Q.

Do the security features added to bank notes by the Bank of Canada totally protect me from counterfeiters? 

A.

Not always, as advanced copying technologies have increased the incidence of counterfeiting. Easy accessibility to affordable high-tech equipment such as desktop publishing systems, scanners, laser printers and colour copiers makes everyone accepting cash, credit cards and other negotiable documents vulnerable to counterfeit.

 

5)

Q.

Will the new bank notes with added security features eliminate all my counterfeit problems?

A.

Absolutely not. As the older version of the bank notes will remain in circulation for many years and are not being recalled by the banks. Certain security features in the new Canadian bank notes have been compromised.

 

6)

Q.

Will watermarks and security threads be added to all bills? 

A.

Canadian bank notes do not have any watermarks or security threads in them. U.S. bank notes only started adding watermarks and Ultra Violet security ink to bills as of 1996. Most but not all countries have added these security features to their currency and but again, the older bills will still remain in circulation once these or other features are added to new bills.

 

7)

Q.

The ID-3000™ works on Ultra Violet or black light technology to identify security features found in Canadian, US and most other currencies. What else will it help identify? 

A.

The ID-3000™ will also identify; Bank credit cards, traveler’s cheques, Gift Certificates, passports, personal and commercial / business cheques, US and other foreign drivers licenses , money orders, bank drafts, foreign ID cards, tickets and entry passes, and many other negotiable and sensitive documents that contain security (UV) ink.

 

8)

Q.

What should I consider when deciding to buy a UV light- counterfeit detector? 

A.

Although there are several types of UV scanners on the market, there are several features you should consider before investing in a scanner. The UV bulb should be made by Philips or GE/Sylvania. These are the only two companies that use a special blue tinted glass designed especially for UV lighting. All other lamps are really only white lamps dipped into blue ink to create the effect of UV, therefore certain spectrums of the UV lamp that you need for detection is lost. The Lamp’s life should be a minimum of 7,500hrs. There should be a bright chrome reflector encased around the UV lamp and the area where you will be viewing and checking bills. This is an important part of the unit, as this reflector will enhance the brightness of the light directly onto your bill or credit cards and prevent the loss of UV light being lost and absorbed into the housing unit of the scanner. The lamp should be covered at the top, front and sides, protecting it from outside light and sun. Any outside light will interfere with the performance level of the lamp and unit. You should not be able to see the actual lamp when looking at your scanner (the reflection of the lamp from the reflector does not count, as this is just mirroring the reflection of the lamp but you are not actually looking directly into the UV lamp. (You should never look directly into a UV lamp). There should not be any dead space between the lamp and the housing unit from underneath. In Canada and the United States units should be either CSA or UL certified in accordance with the electric standard as to which Country, Province or State it is being used in.All the above quality features are found in and are a part of the ID-3000™ model (available through our U.S. & CDN dealers).

 

9)

Q.

What will the ID-3000™ reveal on credit cards?

A.

All bank credit cards (and Diners Club) have hidden words and symbols that can be viewed only when the card is held under Ultra violet light.
The following words will glow Blue under the ID-3000™:
American Express shows “ A M E X ” and the trillium across the front of the card.
VISA shows a “ dove ” in the center of the card over the numbers.
Master Card shows “ M C ” across the front bottom of the card.
Diner’s Club shows a “ D ” or the “bank card logo”

 

10)

Q.

What can I do if bank notes are coated or printed on special paper and can be missed by a UV light scanners? 

A.

You can now also verify your bills with the BILLBUSTER™ APPLICATOR, a new revolutionary Canadian patent pending chemical product. With just a simple mark to the bill it will instantly identify if the bill is counterfeit or genuine. BILLBUSTER™ is the newest and easiest solution to detecting bogus bills. BILLBUSTER™ is the first ever applicator that was formulated specifically to identify Canadian counterfeit bills.

 

11)

Q.

Why do I need the BILLBUSTER™ applicator, if I already have an ultra violet detection device? 

A.

UV light will instantly detect and identify counterfeit bills if they are not coated or printed on UV dull paper. Unfortunately counterfeiters and fraudsters are always trying to develop ways to beat the system. The BILLBUSTER™ is now a must in addition to using UV light detection to help identify counterfeit bills. One can no longer rely on only using one detection method. We are always trying to develop new products that are safe, reliable and easy to use that will help you in the fight against counterfeit.

 

12)

Q.

Are there other pens available on the market to detect Canadian counterfeit bills? 

A.

No. The BILLBUSTER™ is the newest and most reliable patent pending chemical based product to work on Canadian bills. Over the past few years other marketed pens made claims to work on Canadian bank notes but failed.

 

13)

Q.

Isn’t there already a pen on the Market which can verify US bills?

A.

The only other pen on the market is the UNIVERSAL COUNTERFEIT DETECTOR PEN which is a chemical based pen that reacts to US & foreign currency paper. It will not work on Canadian bank notes. If mark stays clear the note is good. If a black mark appears, then currency is suspect. This pen has already been on the market for over 10 years.

 

14)

Q.

What are my chances of getting stuck with a counterfeit bill? 

A.

The RCMP have said “1 in every Canadian 1,000 bills is counterfeit. Even the money you get out of ATM machines or directly from banks”. No longer confined to professional con and fraud artists, counterfeiting and forgery are in fact, one of the most rapidly increasing white-collar crimes of the last decade, with every indication that this trend will continue to escalate.

 

15)

Q.

What happens if I deposit a counterfeit bill and the bank finds this in my deposit?

A.

They are not supposed to return the bill to you. They will debit your account for the full amount of the counterfeit note. You will be out the money.

 

16)

Q.

Do I have to accept a bill if I think it may be counterfeit?

A.

No! Due to the increase and quality of counterfeit bills, it is sometimes hard for a merchant to tell if a bill is counterfeit or genuine. Please remember it is at your discretion to decide if after verifying any bill, whether you wish to accept it or not. If you do not feel comfortable or sure about a bill being handed to you, you have the legal right to refuse to accept it!

 

17)

Q.

What should I do if I have a counterfeit note? 

A.

If you suspect that a note is counterfeit, we suggest you follow the guide lines below:

· If possible, try to hold onto the bill.
· Get in touch with police or mall security.
· Note the description of the passer and any accomplice, and a license plate number of the vehicle used.
· Only hand over the bill to the police and make sure to get a receipt. If it is counterfeit you will not get it back; if the bill turns out to be real it will be returned to you.

If you have any other questions, please e-mail us and we would be happy to answer you.